If your product arrives damaged or otherwise defective, we can help you get in touch with the product’s manufacturer. From there, they will be able to send out parts or a replacement, if necessary. Please fill out the form by clicking on the button below and we will direct you to the correct source. Should the manufacturer be unable to help, please use the same form and be sure to mention the steps you took to rectify the problem with the manufacturer. From there, we can send you a replacement.